Technical Support Engineer - Azure Networking

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Senior Technical Support Engineer for their Azure Networking team in Lisbon. This role is part of the Customer Service & Support (CSS) organization, which focuses on building trust and confidence through seamless support experiences. The position offers a hybrid work environment with up to 50% work from home flexibility.

The ideal candidate will be responsible for troubleshooting complex network environments, working with Azure cloud infrastructure, and providing technical support for Microsoft's enterprise customers. You'll leverage your expertise in networking protocols, cloud technologies, and security to resolve customer issues and contribute to product improvements.

This role offers an excellent opportunity for career growth in Microsoft's cloud division, allowing you to work with cutting-edge technologies while developing your technical and leadership skills. You'll be part of a global team that's driving digital transformation and cloud adoption across organizations worldwide.

The position comes with comprehensive benefits including industry-leading healthcare, educational resources, and parental leave. You'll also have opportunities to mentor others, contribute to product development, and work with Microsoft's engineering teams. The role requires occasional travel (0-25%) and includes responsibilities for both technical problem-solving and knowledge sharing within the organization.

Join Microsoft's mission to empower global digital transformation while working in a culture that values growth mindset, innovation, and collaboration. This role is perfect for someone who combines strong networking expertise with a passion for customer success and technical problem-solving.