Microsoft is seeking a Technical Support Engineer to join their Customer Service & Support Digital Transformation Platform team, focusing on Azure Synapse Analytics and Microsoft Fabric Data Warehouse solutions. This role goes beyond typical helpdesk support, requiring deep technical expertise in database systems and analytics platforms. The position involves providing sophisticated technical assistance, understanding customer business needs, and delivering optimal solutions. You'll work with cutting-edge data warehouse technologies, collaborate with global development teams, and contribute to product improvement through direct feedback channels. The role offers a blend of technical problem-solving, customer interaction, and professional growth opportunities in a dynamic cloud services environment. With Microsoft's strong benefits package and commitment to work-life balance, this position presents an excellent opportunity for experienced database professionals looking to impact enterprise-level data solutions.