Technical Support Engineer

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's AI technology while helping customers resolve technical issues and maximize their Microsoft investments. The position allows for up to 100% remote work and involves owning, troubleshooting, and solving customer technical problems. You'll be part of a team that builds trust and confidence through delivering seamless support experiences. The role requires strong technical expertise in areas such as Clustering, Hyper-V, Windows backup, Active Directory, and Network Virtualization. You'll have the chance to accelerate your career growth, develop problem-solving skills, and contribute to product improvements while working with a global team committed to customer success. The position offers competitive compensation, comprehensive benefits, and the opportunity to work with cutting-edge technology while making a real impact on customer experiences.