Technical Support Engineer (Data & AI – Azure Database for MySQL, and Postgres)

Microsoft is seeking a Technical Support Engineer for their Azure Database for MySQL and Postgres team in Japan. This role involves providing high-quality technical support to customers, troubleshooting complex database issues, and working closely with Azure datacenter engineers and development teams. The position requires expertise in open-source databases, particularly MySQL and PostgreSQL, along with knowledge of cloud infrastructure including Azure networking, storage, and applications. The role offers up to 100% work-from-home flexibility and is part of Microsoft's Customer Experience & Success organization, which comprises over 17,000 employees worldwide. The ideal candidate will combine technical expertise with strong customer service skills, helping customers resolve issues and optimize their Microsoft investments. This position offers opportunities for career growth, skill development, and collaboration with global teams while contributing to Microsoft's mission of empowering every person and organization to achieve more.