Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Digital Transformation Platform (DTP) group. This role focuses on providing world-class support for global customers using Microsoft's data analytics, AI, IoT, and business intelligence solutions. As a Technical Support Engineer, you'll be responsible for troubleshooting complex technical issues, collaborating across teams, and contributing to product improvements. The position offers flexible work arrangements with up to 100% remote work capability and only 0-25% travel requirement. You'll be part of Microsoft's mission to empower every person and organization globally, working in an inclusive culture that values growth mindset, innovation, and collaboration. The role combines technical expertise in data integration and analytics with customer service excellence, offering opportunities for career growth through hands-on experience with cutting-edge technologies and professional development programs. Benefits include comprehensive healthcare, educational resources, and work-life balance provisions.