Technical Support Engineer - Exchange & Outlook

Microsoft's Customer Service & Support (CSS) organization is seeking a Technical Support Engineer specializing in Exchange & Outlook solutions. With over 17,000 employees worldwide, CSS builds trust and confidence through seamless support experiences. The role involves supporting both on-premises Exchange Server and cloud-based Exchange Online services, requiring expertise in Microsoft 365 and various client platforms. Engineers work with cutting-edge cloud technology, solving complex technical challenges while collaborating with global teams. The position offers flexible remote work options and focuses on delivering high-value technical support to customers. The ideal candidate will combine strong technical knowledge with excellent communication skills, working to understand and resolve both technical issues and underlying business needs. This role provides opportunities for career growth, skill development, and involvement in Microsoft's evolving cloud services ecosystem.