Technical Support Engineer- Intune

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer specializing in Intune support. This role is part of the Customer Service & Support (CSS) team, where you'll be at the forefront of delivering exceptional technical support to Microsoft's diverse customer base.

As a Technical Support Engineer, you'll be responsible for troubleshooting and resolving complex technical issues, working with Microsoft's cutting-edge AI technology to help customers maximize their Microsoft investments. The position offers a unique blend of technical challenge and customer interaction, requiring both strong technical knowledge and excellent communication skills.

The role provides an excellent opportunity for career growth in a hybrid work environment, allowing up to 50% work from home flexibility. You'll be working with various Microsoft technologies, including SCCM, Mobile device management, and cloud services like Azure and Office 365. The position requires a strong foundation in Windows OS, Active Directory, and networking concepts, making it ideal for those with a technical background looking to advance their careers in enterprise technology support.

Microsoft offers an impressive benefits package, including industry-leading healthcare, educational resources, and generous parental leave policies. The company's commitment to diversity, inclusion, and professional development creates an environment where employees can thrive and grow their careers while making a meaningful impact on customers worldwide.

This role is perfect for candidates who are passionate about technology, enjoy solving complex problems, and want to be part of a global team that's shaping the future of technical support through innovative solutions. You'll have the opportunity to work with cutting-edge technologies while developing expertise in cloud services and enterprise solutions.