Technical Support Engineer - Intune

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer specializing in Intune. This role sits within the Customer Service & Support (CSS) organization, focusing on building trust and confidence through seamless support experiences. As a Senior Technical Support Engineer, you'll tackle complex technical issues, leveraging Microsoft's AI technology to help customers achieve more from their Microsoft investments. The position offers a hybrid work environment with up to 50% work from home flexibility and requires 0-25% travel. You'll be part of a dynamic team that values innovation, collaboration, and continuous learning. The role combines technical expertise with customer service excellence, offering opportunities for career growth while contributing to Microsoft's mission of empowering every person and organization globally. The position requires strong technical background in system administration, active directory, and MDM, along with fluency in Portuguese or Spanish and strong English skills. You'll work with cutting-edge technologies while enjoying comprehensive benefits and professional development opportunities in a globally recognized technology leader.