Technical Support Engineer - Kubernetes

Microsoft's Customer Service & Support (CSS) organization is seeking a Senior Technical Support Engineer specializing in Kubernetes. As part of a 17,000+ employee worldwide team, you'll join the Customer Experience & Success organization to empower customers and accelerate business value. The role involves owning and resolving complex technical issues, collaborating across teams, and leveraging Microsoft's AI technology to help customers achieve more from their investments. Working within CSS, you'll troubleshoot sophisticated customer problems, build technical communities, and contribute to product improvements. The position offers flexible remote work options with up to 100% work from home capability. You'll be part of Microsoft's mission to empower every person and organization globally, working in an inclusive culture that values growth mindset, innovation, and collaboration. The role combines technical expertise in Kubernetes, Linux, and cloud technologies with customer-facing support responsibilities, making it ideal for those passionate about both technology and customer success.