Technical Support Engineer - Power Platform

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Power Platform team. This role sits within the Customer Service & Support (CSS) organization, specifically in the Digital Transformation Platform (DTP) group, which provides world-class support for global customers using technologies including Data analytics, AI, IoT, Business Intelligence, Power BI, SQL, Dynamics 365, and Power Platform.

The position offers a flexible work arrangement with up to 100% remote work capability. As a Technical Support Engineer, you'll be a service delivery focused subject matter expert, responsible for frontline engineer support and technical readiness. You'll provide in-depth technical expertise while driving delivery excellence in a collaborative environment.

The role combines technical leadership with mentoring responsibilities, requiring both deep technical knowledge and strong interpersonal skills. You'll be working with cutting-edge Microsoft technologies while helping to shape the support experience for global customers. This position offers excellent career growth opportunities as a recognized technical SME.

Microsoft offers a comprehensive benefits package and promotes a culture of inclusion where everyone can thrive. The company's mission to empower every person and organization on the planet to achieve more is reflected in their approach to employee development and support. This role provides an excellent opportunity to work with advanced technologies while making a significant impact on customer success.