Technical Support Engineer - SCCM

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role is part of a 17,000+ employee worldwide organization dedicated to empowering customers to accelerate business value through differentiated customer experiences.

The position offers a unique opportunity to work with Microsoft's cutting-edge AI technology, helping consumers, businesses, and partners resolve technical issues and optimize their Microsoft investments. As a Technical Support Engineer specializing in SCCM, you'll be responsible for troubleshooting complex technical problems, collaborating across teams, and contributing to product improvements.

The role requires strong technical expertise in various Microsoft technologies, including SCCM, WSUS, Active Directory, and Windows Server environments. You'll need to demonstrate proficiency in networking concepts, IIS configuration, and basic SQL Server administration. The position offers a flexible work arrangement with up to 50% work from home capability.

This is an excellent opportunity for someone with a background in technical support or IT who wants to grow their career at a leading technology company. You'll be part of an organization that values innovation, collaboration, and continuous learning. The role offers comprehensive benefits, including industry-leading healthcare, educational resources, and various professional development opportunities.

Microsoft's commitment to diversity and inclusion, combined with their mission to empower every person and organization on the planet to achieve more, makes this an ideal position for someone looking to make a significant impact while growing their technical career. The role offers the perfect blend of technical challenge, customer interaction, and professional growth opportunities in a supportive and dynamic environment.