Technical Support Engineer - SQL

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Technical Support Engineer specializing in SQL to join their Customer Service & Support (CSS) team. This role is part of the Digital Transformation Platform (DTP) group, which delivers world-class support for global customers on their digital transformation journey.

The position offers the flexibility of up to 100% remote work and is perfect for someone passionate about delivering customer success. As a Technical Support Engineer, you'll be responsible for troubleshooting complex technical issues, particularly focusing on SQL Server environments, database performance tuning, and high availability configurations.

The role requires strong expertise in Microsoft SQL Server versions (2012-2022), both at administrative and development levels. Knowledge of Azure Platform and its ecosystem is highly valued, along with experience in Windows Operating Systems, performance tuning, and security implementations.

Working at Microsoft means joining a team of 18,000+ professionals in the CE&S organization, where you'll help build trust and confidence for every person and organization through delivering seamless support experiences. The company offers comprehensive benefits, including industry-leading healthcare, educational resources, and generous time off.

This is an excellent opportunity for someone looking to accelerate their career growth while developing technical proficiency, problem-solving skills, and collaboration abilities in a dynamic, customer-focused environment. The role combines technical expertise with customer service, making it ideal for those who enjoy both technical challenges and helping others succeed.