Technical Support Engineer - SQL

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Technical Support Engineer specializing in SQL to join their dynamic team of 18,000+ employees worldwide. This role is part of the Customer Service & Support (CSS) organization, specifically within the Digital Transformation Platform (DTP) group.

The position offers a unique opportunity to work with Microsoft's global customers, providing expert support for various technologies including SQL Server, Data Analytics, AI, IoT, Business Intelligence, Power BI, Dynamics 365, and Power Platform. As a Technical Support Engineer, you'll be responsible for troubleshooting complex technical issues, collaborating with cross-functional teams, and delivering exceptional customer service.

The role provides excellent career growth opportunities, allowing you to develop your technical expertise in database technologies, particularly Microsoft SQL Server and its various versions. You'll work with cutting-edge technologies in the Azure ecosystem and gain exposure to high availability solutions, security implementations, and performance tuning.

What makes this position particularly attractive is its flexibility, offering up to 100% remote work capability. You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more, working in an inclusive culture that values growth mindset, innovation, and collaboration.

The ideal candidate will bring strong SQL Server knowledge, customer service expertise, and a passion for problem-solving. You'll have the opportunity to work with enterprise-level databases, cloud technologies, and contribute to product improvements while building strong relationships with customers and team members.

Benefits include comprehensive healthcare, educational resources, investment opportunities, parental leave, and various other perks that make Microsoft an employer of choice. Join a team that's at the forefront of technical support innovation and help shape the future of customer service in technology.