Technical Support Engineer – Web Technologies

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Customer Service & Support (CSS) team. This role focuses on delivering exceptional customer support through troubleshooting and resolving complex technical issues related to web technologies and cloud services. The position offers a flexible work arrangement with up to 100% remote work capability.

The ideal candidate will bring 3+ years of experience in technical support or related fields, with strong expertise in web development languages and frameworks. You'll be part of a team that leverages Microsoft's AI technology to help customers resolve issues efficiently and securely. The role requires both native Korean and professional English language skills, combining technical expertise with strong communication abilities.

Working at Microsoft means joining a culture of innovation and inclusion, where you'll have access to industry-leading benefits, continuous learning opportunities, and the chance to make a real impact on customers worldwide. You'll be instrumental in supporting Microsoft's cloud services, particularly Azure App Service, while collaborating with cross-functional teams to deliver solutions and contribute to product improvements.