Technical Support Engineer – Web Technologies

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Customer Service & Support (CSS) team. This role focuses on delivering exceptional customer support through troubleshooting and resolving technical issues related to web technologies and cloud services. The position offers a hybrid work environment with up to 50% work from home flexibility.

The ideal candidate will have strong technical expertise in web development technologies, cloud services, and networking protocols. They will be responsible for supporting Microsoft's products, particularly Azure App Service, while collaborating with cross-functional teams to deliver optimal customer solutions. The role requires both Korean and English language fluency, combining technical prowess with strong communication skills.

This opportunity provides excellent career growth potential, with access to Microsoft's comprehensive benefits package and a culture focused on continuous learning and innovation. The position involves minimal travel (0-25%) and offers the chance to work with cutting-edge technologies while contributing to Microsoft's mission of empowering every person and organization on the planet to achieve more.