Technical Support Engineer - Windows

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues and maximize their Microsoft investments. The position allows for 100% remote work, providing flexibility and work-life balance.

As a Technical Support Engineer, you'll be at the forefront of technical problem-solving, working with Windows systems, Azure, and various enterprise technologies. The role requires strong expertise in Windows administration, including Hyper-V, clustering, storage technologies, and network management. You'll be responsible for troubleshooting complex technical issues, collaborating with cross-functional teams, and contributing to product improvements.

The position offers comprehensive benefits, including industry-leading healthcare, educational resources, and parental leave. Microsoft's commitment to diversity and inclusion, combined with their mission to empower every person and organization on the planet, creates an engaging work environment where innovation thrives.

This role is perfect for technically-minded individuals who are passionate about customer success and want to grow their careers in a supportive, technology-driven environment. You'll have the opportunity to work with the latest Microsoft technologies while developing your technical and professional skills through continuous learning and collaboration.