Technical Support Engineering

Microsoft's Customer Service & Support (CSS) team, part of the Customer Experience & Success (CE&S) organization, is seeking a Technical Support Engineer to join their dynamic cloud services team. This role focuses on Azure support, combining technical expertise with customer service excellence.

The position offers a unique opportunity to work with Microsoft's cutting-edge AI technology and cloud services, supporting customers ranging from consumers to large enterprises. As a Technical Support Engineer, you'll be responsible for troubleshooting complex technical issues, contributing to product improvements, and ensuring customer success with Microsoft's cloud solutions.

The role provides excellent career growth opportunities, allowing you to develop your technical skills while working with Azure, one of the leading cloud platforms. You'll be part of a team of 17,000+ professionals worldwide, contributing to Microsoft's mission of empowering every person and organization on the planet.

Key aspects include:

• Hybrid work environment with up to 50% work from home
• Opportunity to work with enterprise-level cloud services
• Focus on customer success and technical problem-solving
• Collaborative environment with multiple Microsoft teams
• Comprehensive benefits package including healthcare and educational resources

This position is ideal for someone with a passion for cloud services, strong technical aptitude, and a desire to make a direct impact on Microsoft's growing online business while maintaining high customer satisfaction.