Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, specifically within the Customer Service & Support (CSS) team, is seeking a Technical Support Engineer to join their dynamic team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues and maximize their Microsoft investments.

The position combines technical expertise with customer service, requiring proficiency in Azure Platform services, virtualization, operating systems, and networking concepts. You'll be part of a global team of 17,000+ employees, working in a flexible hybrid environment that allows up to 50% work from home.

As a Technical Support Engineer, you'll own end-to-end technical issue resolution, collaborate across teams, and contribute to product improvements. The role offers excellent career growth opportunities, allowing you to develop your problem-solving abilities and technical skills while working with Microsoft's latest technologies.

The ideal candidate should have a strong technical foundation, excellent communication skills, and a passion for customer success. Microsoft offers comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance support. This is an excellent opportunity to join a company that values innovation, inclusion, and empowering others to achieve more.