Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues and maximize their Microsoft investments.

The position combines technical expertise with customer service, requiring strong problem-solving abilities and deep Windows system administration knowledge. You'll be part of a team that builds trust and confidence for every person and organization through delivering seamless support experiences.

This hybrid role offers flexibility with up to 50% work from home capability and requires 0-25% travel. The ideal candidate will have 5+ years of technical support experience or a relevant degree with 3+ years of experience. Key technical areas include Windows administration, Azure fundamentals, networking, and system troubleshooting.

Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and investment opportunities. The company's mission to empower every person and organization on the planet creates an inclusive culture where employees can thrive while making a meaningful impact on customers worldwide.

Join a dynamic team that values growth mindset, innovation, and collaboration, while building your career in a company that's at the forefront of technological advancement.