Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers an exciting opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues and maximize their Microsoft investments.

As a Technical Support Engineer, you'll be responsible for troubleshooting and resolving customer technical problems, collaborating across teams, and contributing to product improvements. The position requires strong problem-solving abilities, technical expertise, and excellent communication skills. You'll work in an environment that emphasizes growth mindset, innovation, and collaboration.

The role is based in India and requires on-site presence. You'll be part of an organization that builds trust and confidence through delivering seamless support experiences. This position offers excellent career growth opportunities, allowing you to develop technical proficiency while working with Microsoft's diverse product portfolio.

Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and opportunities for professional development. The company's mission to empower every person and organization on the planet creates a meaningful work environment where you can make a significant impact while growing your career.

Join Microsoft's CSS team to be part of a culture that values respect, integrity, and accountability, while helping customers achieve more with technology.