Technical Support Engineering

Microsoft's Customer Service & Support (CSS) organization is seeking a Security and Compliance Support Engineer to join their team. This role is part of the Customer Experience & Success (CE&S) organization, which comprises over 17,000 employees worldwide. The position focuses on Azure Cloud Security and Compliance support, where you'll be responsible for supporting cutting-edge security products including Microsoft Purview, Azure Information Protection, and Exchange Online.

As a Security and Compliance support engineer, you'll be working with enterprise customers to resolve complex issues related to Azure Cloud and On-Prem Microsoft security & compliance products. The role requires extensive technical expertise, excellent communication skills, and a passion for customer service. You'll be working in a hybrid environment with up to 50% work from home flexibility.

The ideal candidate will have strong experience in Exchange Online, Azure Active Directory administration, and enterprise cloud security. You'll be responsible for troubleshooting issues, developing documentation, and collaborating with teams across Microsoft to deliver optimal solutions. This position offers an opportunity to work with cutting-edge technology while making a significant impact on customer success.

Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and investment opportunities. The company's mission to empower every person and organization on the planet creates an inclusive and innovative work environment where employees can thrive and grow professionally.