Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 18,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role is part of the Applications & Infrastructure group, the largest and fastest-growing division in CSS, focusing on providing technical expertise to commercial customers.

As a Technical Support Engineer, you'll be responsible for troubleshooting and resolving complex technical issues, working directly with Microsoft's commercial customers. The position offers a hybrid work environment, allowing up to 50% work from home flexibility. This role provides excellent career growth opportunities through developing problem-solving, collaboration, and research skills.

The ideal candidate will join a team dedicated to building trust and confidence through delivering seamless support experiences. You'll work within the largest CSS group, Applications & Infrastructure, helping customers address business-critical challenges and advancing global, cross-cloud solutions.

This position offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and various other perks. Microsoft's commitment to diversity, inclusion, and work-life balance makes it an ideal workplace for professional growth and development.

Join Microsoft's mission to empower every person and organization on the planet to achieve more, while working in a culture that values respect, integrity, and accountability. This role offers the perfect blend of technical challenge and customer interaction, making it an excellent opportunity for those passionate about technical support and customer success.