Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Senior Technical Support Engineer for their Digital Transformation Platform (DTP) group. This role focuses on providing world-class support for Azure AI, Microsoft Fabric, Azure Databricks, Synapse, SQL, Dynamics 365, and Power Platform. The position offers a unique opportunity to work with global customers on their digital transformation journey, troubleshooting and solving complex technical issues. The role requires strong problem-solving abilities and technical expertise in data engineering and Azure services. Working in a hybrid environment with up to 50% work from home flexibility, you'll collaborate with development teams, create technical documentation, and contribute to product improvements. The compensation is competitive, ranging from $83,400 to $167,800 USD annually (higher in SF and NYC), with comprehensive benefits including healthcare, educational resources, and parental leave. This is an excellent opportunity for experienced professionals looking to advance their careers in a dynamic, mission-driven organization committed to empowering global digital transformation.