Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role is crucial in building trust and confidence for Microsoft's diverse customer base through delivering seamless support experiences.

As a Technical Support Engineer, you'll be at the forefront of customer technical issue resolution, leveraging Microsoft's AI technology to help consumers, businesses, and partners maximize their Microsoft investments. The position offers a unique blend of technical problem-solving and customer interaction, with the flexibility of up to 50% work from home arrangement.

The role provides excellent opportunities for career growth, allowing you to develop crucial skills in problem-solving, collaboration, and technical proficiency. You'll be part of an organization that values innovation and operates with a growth mindset, working in an inclusive culture where respect, integrity, and accountability are fundamental values.

Working at Microsoft means joining a company with a clear mission to empower every person and organization on the planet to achieve more. The position offers comprehensive benefits, including industry-leading healthcare, educational resources, and various professional development opportunities. This is an ideal role for someone passionate about technology and customer success, offering the chance to work with cutting-edge tools while making a real impact on customer experiences.