Technical Support Engineering

Microsoft's Customer Service & Support (CSS) organization, part of the Customer Experience & Success (CE&S) team, is seeking a Technical Support Engineer specializing in Azure Cloud security. This role is within the CSS Security team, focusing on supporting cutting-edge security products including Microsoft Defender for Cloud, Microsoft Sentinel, and Microsoft Defender for Cloud Apps.

The position offers a hybrid work environment with up to 50% work from home flexibility. As part of a 17,000+ employee organization, you'll be instrumental in empowering customers to accelerate business value through differentiated customer experiences using Microsoft's products and services.

The ideal candidate will bring strong expertise in network security, systems administration, and enterprise cloud environments. You'll be responsible for resolving complex technical issues, collaborating across teams, and contributing to product improvements. This role requires both technical depth and customer-facing skills, as you'll be supporting large, geographically distributed enterprise environments.

Key technical areas include Windows Server, Active Directory, Azure AD, and cloud security. Experience with Linux/Mac administration and scripting (PowerShell, Python, Java) is advantageous. The role offers excellent growth opportunities within Microsoft's inclusive culture, where innovation and collaboration are fundamental values.

Benefits include comprehensive healthcare, educational resources, parental leave, and various other perks. Join Microsoft in their mission to empower every person and organization on the planet to achieve more.