Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Technical Support Engineer to join their dynamic team of 17,000+ employees worldwide. This role sits within the Customer Service & Support (CSS) organization, specifically in the Digital Transformation Platform (DTP) group, which delivers world-class support for global customers on their digital transformation journey.

The position offers a unique opportunity to work with cutting-edge technologies including Data analytics, Artificial Intelligence, IoT, Business Intelligence, Power BI, SQL, Dynamics 365, and Power Platform. As a Technical Support Engineer, you'll be responsible for owning, troubleshooting, and resolving customer technical issues, with a strong focus on SQL Server administration and database management.

The role requires extensive experience with Microsoft SQL Server, including database administration, migration, high availability solutions, and performance tuning. You'll be working in a collaborative environment, sharing knowledge with team members, and contributing to the continuous improvement of Microsoft's products and services.

What makes this opportunity particularly attractive is the flexible work arrangement, allowing up to 100% remote work. The position offers comprehensive benefits including industry-leading healthcare, educational resources, and generous time off. You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more, working in a culture that values growth mindset, innovation, and collaboration.

The ideal candidate will combine strong technical skills with excellent customer service abilities, bringing 3+ years of SQL Server experience and a passion for problem-solving. This role offers excellent career growth opportunities through continuous learning, mentoring, and exposure to diverse technical challenges in a global technology leader.