Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues efficiently and securely.

As a Technical Support Engineer, you'll be part of an organization dedicated to empowering customers to accelerate business value through differentiated customer experiences. The position offers a flexible work arrangement with up to 50% work from home capability, making it an attractive opportunity for work-life balance.

The role involves owning and troubleshooting customer technical issues, requiring strong problem-solving abilities and technical proficiency. You'll have the chance to grow your career while developing expertise in Microsoft's products and services. The position emphasizes collaboration, continuous learning, and contributing to product improvements through customer feedback.

Working at Microsoft means joining a culture built on respect, integrity, and accountability. The company's mission to empower every person and organization on the planet to achieve more is reflected in their inclusive work environment and comprehensive benefits package. This includes industry-leading healthcare, educational resources, parental leave, and various other perks that support both professional and personal growth.

This is an excellent opportunity for someone with a technical background who is passionate about customer success and wants to be part of a global technology leader. The role offers clear career progression paths, exposure to cutting-edge technology, and the chance to make a real impact on Microsoft's products and services.