Technical Support Engineering

Microsoft's Customer Service & Support (CSS) team is seeking a Technical Support Engineer to join their growing Azure support organization. As part of a 17,000+ employee Customer Experience & Success organization, you'll play a crucial role in empowering customers to accelerate business value through Microsoft's products and services.

The position offers a hybrid work environment with up to 50% work from home flexibility. You'll be responsible for owning, troubleshooting, and resolving customer technical issues related to the Windows Azure Platform, Microsoft's strategic cloud solution. This role requires strong technical expertise in cloud computing, operating systems, virtualization, and networking concepts.

The ideal candidate will have 3+ years of technical support experience, excellent communication skills, and a passion for customer success. You'll work closely with engineering teams, participate in knowledge sharing, and contribute to product improvements. This is an excellent opportunity to grow your career while working with cutting-edge cloud technology at one of the world's leading tech companies.

Benefits include comprehensive healthcare, educational resources, parental leave, and various other perks. The role offers significant growth potential within Microsoft's cloud services division, which is experiencing rapid expansion and innovation. Join a team that's dedicated to building the future of cloud computing and helping customers achieve more through technology.