Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers an exciting opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues and maximize their Microsoft investments. As a Technical Support Engineer, you'll be responsible for troubleshooting complex technical problems, collaborating across teams, and contributing to product improvements. The position requires strong technical knowledge in areas like Azure architecture, virtualization, networking, and various operating systems. You'll work in a culture that values growth mindset, innovation, and collaboration, with the mission to empower every person and organization on the planet to achieve more. The role offers comprehensive benefits, professional development opportunities, and the chance to make a real impact on customer success. Located in Hyderabad, this on-site position combines technical expertise with customer service excellence in a dynamic, fast-paced environment.