Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve complex technical issues. As part of CSS, you'll be instrumental in building trust and delivering seamless support experiences for consumers, businesses, and partners.

The position offers a flexible hybrid work arrangement with up to 50% work from home capability. You'll be part of an organization that emphasizes growth mindset, innovation, and collaboration. The role involves owning and troubleshooting complex customer technical issues, requiring strong problem-solving abilities and technical proficiency.

This is an excellent opportunity for someone looking to grow their career in technical support while working for a global leader in technology. You'll have the chance to work with cutting-edge technologies, collaborate with engineering teams, and contribute to product improvements. The role offers comprehensive benefits including industry-leading healthcare, educational resources, and various other perks.

Microsoft's commitment to diversity, inclusion, and empowering every person and organization makes it an ideal workplace for those seeking to make a significant impact while developing their professional skills. The position offers extensive opportunities for learning and development, with access to training programs and mentorship opportunities. You'll be part of a team that values respect, integrity, and accountability, working in an environment that promotes both professional growth and work-life balance.