Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role is crucial in building trust and confidence for Microsoft's diverse customer base through delivering seamless support experiences.

As a Technical Support Engineer, you'll be at the forefront of customer technical issue resolution, leveraging Microsoft's AI technology to help consumers, businesses, and partners maximize their Microsoft investments. The position offers a unique blend of technical problem-solving and customer interaction, with the flexibility of up to 50% work from home arrangement.

The role provides excellent opportunities for career growth, allowing you to develop crucial skills in problem-solving, collaboration, and technical proficiency. You'll be part of an organization that values innovation and operates with a growth mindset, working alongside talented professionals who share Microsoft's mission to empower every person and organization on the planet to achieve more.

This position is ideal for someone with a technical background who enjoys solving complex problems and has a passion for customer success. You'll have access to comprehensive benefits, including industry-leading healthcare, educational resources, and various professional development opportunities. The collaborative environment, combined with Microsoft's commitment to inclusion and diversity, creates an ideal setting for professional growth and impact.