Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's AI technology, helping customers resolve technical issues and maximize their Microsoft investments. The position combines technical problem-solving with customer service, allowing for career growth and skill development in a dynamic environment.

The role offers flexible working arrangements with up to 50% work from home capability. You'll be part of a team that builds trust and confidence through delivering seamless support experiences. Key responsibilities include troubleshooting complex technical issues, collaborating across teams, and contributing to product improvements.

This position requires strong technical expertise in .NET technologies and a commitment to customer success. You'll work in a culture that values growth mindset, innovation, and collaboration, with opportunities to develop both technical and professional skills. The role comes with comprehensive benefits including healthcare, educational resources, and work-life balance provisions.

Microsoft's inclusive culture and global impact make this an ideal opportunity for those passionate about technical problem-solving and customer success. You'll be part of an organization that empowers every person and organization on the planet to achieve more, while developing your career in a supportive and innovative environment.