Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve complex technical issues.

As a Technical Support Engineer, you'll be part of an organization dedicated to building trust and delivering seamless support experiences for consumers, businesses, and partners. The position offers significant career growth potential, allowing you to develop your problem-solving abilities, collaboration skills, and technical expertise.

The role provides excellent work-life balance with a hybrid work arrangement (up to 50% work from home). You'll be joining a company culture built on respect, integrity, and accountability, where inclusion and personal growth are prioritized. Microsoft's comprehensive benefits package includes industry-leading healthcare, educational resources, parental leave, and various other perks.

This position is ideal for someone with strong technical background who enjoys solving complex problems and has a passion for customer success. You'll have the opportunity to work with cutting-edge technology, collaborate with engineering teams, and contribute to product improvements while helping customers maximize their Microsoft investment.