Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their team in Bangalore. This role offers a unique opportunity to accelerate your career while solving complex technical challenges. As a Technical Support Engineer, you'll be responsible for troubleshooting and resolving customer technical issues, particularly focusing on SQL Server environments and database management. The position offers a flexible hybrid work arrangement with up to 50% work from home option.
The role combines technical expertise with customer service, requiring strong problem-solving abilities and excellent communication skills. You'll work within Microsoft's collaborative environment, contributing to product improvement through direct engagement with engineering teams. The position offers comprehensive benefits including healthcare, educational resources, and parental leave.
Microsoft's mission to empower every person and organization globally provides a meaningful context for your work. The company's culture emphasizes growth mindset, innovation, and collaboration, making it an ideal environment for professional development. With the backing of a global technology leader and the opportunity to work with cutting-edge technologies, this role offers an excellent pathway for career advancement in technical support engineering.