Microsoft's Customer Experience & Success (CE&S) organization, with over 18,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role is part of the Applications & Infrastructure group, the largest and fastest-growing division in CSS, focusing on providing technical expertise to Microsoft's commercial customers.
As a Technical Support Engineer, you'll be responsible for troubleshooting complex technical issues, working with both Windows and Linux environments, and utilizing your expertise in system administration, network connectivity, and security. The position offers a hybrid work arrangement with up to 50% work from home flexibility.
The ideal candidate will have strong technical skills in system administration, scripting, and cloud technologies, combined with excellent problem-solving and collaboration abilities. You'll work with cutting-edge technologies while supporting Microsoft's mission to empower every person and organization on the planet to achieve more.
This role offers significant growth opportunities, allowing you to develop your technical expertise while working with enterprise-level solutions. You'll be part of a global team that values innovation, inclusion, and continuous learning. The position comes with comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance benefits.
Join Microsoft's dynamic environment where you'll contribute to building trust and confidence for customers worldwide while advancing your career in technical support and engineering.