Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues efficiently and securely.

As a Technical Support Engineer, you'll be integral to building trust and confidence for Microsoft's diverse customer base, from consumers to businesses and partners. The position offers a flexible hybrid work arrangement, allowing up to 50% work from home, creating an ideal balance between collaborative office work and remote flexibility.

The role provides excellent career growth opportunities, allowing you to develop crucial skills in problem-solving, collaboration, and technical proficiency. You'll be part of Microsoft's mission to empower every person and organization globally, working in a culture that values growth mindset, innovation, and collaboration.

Key aspects of the role include owning and resolving customer technical issues, participating in knowledge-sharing communities, and contributing to product improvements. The position offers comprehensive benefits including industry-leading healthcare, educational resources, and various other perks.

This is an excellent opportunity for someone with a technical background who is passionate about customer success and wants to grow their career with a global technology leader. You'll be part of an organization that emphasizes respect, integrity, and accountability, fostering an inclusive environment where everyone can thrive.