Technical Support Engineering - Azure

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Azure platform. This role is part of the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving complex technical issues for Microsoft Azure customers. The position offers a hybrid work environment, allowing up to 50% work from home flexibility. You'll be part of a team that leverages Microsoft's AI technology to help customers resolve issues quickly and securely. The role involves collaborating with cross-functional teams, mentoring junior engineers, and contributing to product improvement through customer feedback. This is an excellent opportunity for technical professionals who are passionate about customer success and want to grow their career in cloud technologies while working for a global leader in technology.