Microsoft's Customer Experience & Success (CE&S) organization is seeking a Senior Technical Support Engineer for their Digital Transformation Platform (DTP) Azure Databricks team. This role combines technical expertise with customer success, focusing on troubleshooting and resolving complex technical issues for enterprise customers. The position offers a hybrid work environment with up to 50% work from home flexibility.
The role requires deep expertise in Databricks, Python, and big data technologies, making it ideal for professionals passionate about data engineering and customer support. As part of a 17,000+ employee organization, you'll work with cutting-edge technologies including Azure AI, Microsoft Fabric, and Synapse, while collaborating with cross-functional teams to deliver world-class support.
The position offers competitive compensation ranging from CAD $91,000 to CAD $168,400 per year, along with comprehensive benefits including healthcare, educational resources, and parental leave. This is an excellent opportunity for experienced technical professionals looking to advance their careers in a dynamic, customer-focused environment while working with enterprise-level data and AI technologies.
The role combines technical problem-solving with customer interaction, requiring both strong technical skills and excellent communication abilities. You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more, working in an inclusive culture that values growth mindset, innovation, and collaboration.