Technical Support Engineering - Azure IaaS VM Engineer

Microsoft is seeking an experienced Azure IaaS VM Engineer to join their Customer Service & Support (CSS) division. This role focuses on providing technical support for Azure IaaS products, including virtual machines and storage solutions. The position offers a flexible work environment with up to 100% remote work possibility.

The ideal candidate will join a supportive workplace environment with access to learning resources and collaboration with top-tier engineers. This role provides an excellent opportunity for those looking to enhance their technical skills while working with a collaborative team. The position emphasizes both technical expertise and customer-oriented communication skills, offering various career advancement paths including management or technical expert routes.

The role involves working with global teams and requires strong problem-solving abilities, collaboration skills, and a commitment to continuous learning. Key responsibilities include technical troubleshooting, knowledge sharing, and contributing to product improvement through feedback loops. The position requires expertise in cloud technologies, virtualization, and system administration, with a focus on Azure services.

Benefits include comprehensive healthcare, educational resources, and work-life balance support. The role offers shift-based work schedules with opportunities for remote work across Japan. This position is ideal for technically skilled professionals who are passionate about customer support and eager to grow in a global technology environment.