Technical Support Engineering - Azure Networking

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Technical Support Engineer specializing in Azure Networking to join their dynamic team of over 17,000 employees worldwide. This role is part of the Customer Service & Support (CSS) organization, which is dedicated to building trust and confidence through seamless support experiences.

The position offers a unique blend of technical challenge and customer interaction, where you'll be responsible for troubleshooting and resolving complex Azure networking issues. You'll work with cutting-edge cloud technologies, including Virtual Networks, VPN, ExpressRoute, and various Azure networking services. The role requires strong technical expertise combined with excellent problem-solving and communication skills.

As a Technical Support Engineer, you'll be empowered by Microsoft's AI technology to help customers resolve their issues efficiently and securely. The position offers significant career growth opportunities, allowing you to develop your technical proficiency while contributing to Microsoft's mission of empowering every person and organization on the planet to achieve more.

The role offers a flexible work arrangement with up to 50% work-from-home capability, demonstrating Microsoft's commitment to work-life balance. You'll be part of a collaborative environment that values growth mindset, innovation, and inclusive culture. The position includes comprehensive benefits such as industry-leading healthcare, educational resources, and parental leave.

This is an excellent opportunity for someone with a strong networking background looking to advance their career in cloud technologies while making a direct impact on customer success. The role combines technical depth with customer service, offering a rewarding career path in one of the world's leading technology companies.