Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their team. This role is part of Microsoft's mission to empower every person and organization globally to achieve more.

As a Technical Support Engineer, you'll be responsible for troubleshooting and resolving complex customer technical issues, particularly focusing on SQL Server environments and database technologies. The position offers a hybrid work arrangement with up to 50% work from home flexibility and requires 0-25% travel.

The role combines technical expertise with customer service, requiring strong problem-solving abilities and excellent communication skills. You'll work with SQL Server technologies, perform database performance tuning, and handle capacity planning while collaborating with cross-functional teams.

Microsoft offers an inclusive culture built on respect, integrity, and accountability. The company provides comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and investment opportunities. This position offers excellent career growth opportunities through hands-on experience with complex technical challenges and the chance to work with cutting-edge technologies in a global technology leader.

Join Microsoft's CE&S team to help build a future where customers achieve their business outcomes faster with technology that does more. This role is perfect for someone who combines technical database expertise with a passion for customer success and desires to work in a collaborative, growth-minded environment.