Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues and maximize their Microsoft investments.

As a Technical Support Engineer, you'll be part of an organization dedicated to building trust and delivering seamless support experiences. The position offers a flexible hybrid work arrangement, allowing up to 50% work from home. You'll own and troubleshoot customer technical issues, collaborate across teams, and contribute to product improvements.

This role is perfect for someone passionate about customer success and technical problem-solving. You'll have the opportunity to accelerate your career growth, develop your technical expertise, and work with state-of-the-art technology. Microsoft's inclusive culture emphasizes growth mindset, innovation, and collaboration, making it an ideal environment for professional development.

The position offers comprehensive benefits including industry-leading healthcare, educational resources, and various other perks. Join Microsoft's mission to empower every person and organization on the planet to achieve more while working with a team that values respect, integrity, and accountability.