Technical Support Engineering: Full-time Opportunities for University Graduates

Microsoft empowers every person and organization on the planet to achieve more through technology and innovation.
Backend
Entry-Level Software Engineer
In-Person
1+ year of experience
Enterprise SaaS

Description For Technical Support Engineering: Full-time Opportunities for University Graduates

Microsoft is seeking entry-level Technical Support Engineers to join their team in Bucharest, Romania. This role offers an exciting opportunity for university graduates to start their career with a global technology leader. As a Technical Support Engineer, you'll be at the forefront of helping customers resolve complex technical issues, working with cutting-edge technologies and collaborating across teams.

The position involves providing technical support to customers, partners, and field engineers, troubleshooting complex computer systems, software, and networked systems. You'll have the chance to develop your technical and analytical skills while working in a collaborative environment that values growth and innovation.

Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, and work-life balance benefits. The role requires excellent communication skills in English and technical aptitude, with opportunities for professional development through Microsoft Technology Certifications.

This is an ideal opportunity for recent graduates or early-career professionals looking to build a career in technical support and software engineering. You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more, while working in a culture that emphasizes respect, integrity, and accountability.

The role starts in September 2025 and includes travel requirements of 0-25%. You'll be based in Microsoft's Bucharest office, working with global teams and contributing to the improvement of Microsoft's products and services through direct customer interaction and feedback.

Last updated 2 days ago

Responsibilities For Technical Support Engineering: Full-time Opportunities for University Graduates

  • Review issues and contact customers to understand their problems
  • Handle customer issues through collaboration, resolution, or escalation
  • Analyze problems and develop solutions using log analysis and proprietary tools
  • Collaborate with other groups to resolve complex technical issues
  • Attend readiness and non-technical trainings
  • Provide feedback to improve products and identify potential defects

Requirements For Technical Support Engineering: Full-time Opportunities for University Graduates

  • Bachelor's Degree in Computer Science, Information Technology (IT), or related field OR equivalent experience
  • Excellent verbal and written communication skills in English
  • Must be legally authorized to work in Romania
  • 1+ year technical support, technical consulting, or IT experience OR relevant certifications

Benefits For Technical Support Engineering: Full-time Opportunities for University Graduates

Medical Insurance
Education Budget
Parental Leave
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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