Technical Support Engineering - Identity (Korean Language Support)

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Technical Support Engineer for their Identity services with Korean language support. This role is part of the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving technical issues related to Microsoft's identity and authentication services. The position offers up to 100% remote work flexibility and requires expertise in Azure AD, authentication protocols, and strong language skills in Korean, English, and Japanese.

The ideal candidate will have experience with Microsoft identity technologies, including Azure Active Directory/Microsoft Entra, O365, and various authentication protocols. You'll be working with enterprise customers to resolve complex identity and authentication issues, requiring both technical expertise and excellent communication skills in multiple languages.

This role provides an excellent opportunity for career growth within Microsoft's global organization, allowing you to develop deep technical expertise while working with cutting-edge identity and security technologies. You'll be part of a team that directly impacts customer success and contributes to Microsoft's mission of empowering every person and organization on the planet.

The position comes with comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance benefits. You'll have opportunities to grow professionally through training, community building, and collaboration with experts across Microsoft's global teams.