Technical Support Engineering - Intune

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Senior Technical Support Engineer for their Customer Service & Support (CSS) team. This role focuses on Intune support, combining technical expertise with customer service excellence. The position offers a hybrid work environment with up to 50% work from home flexibility and involves 0-25% travel.

The role is integral to Microsoft's mission of empowering global digital transformation. As a Senior Technical Support Engineer, you'll be responsible for resolving complex technical issues, particularly in Microsoft Intune and related technologies. You'll work with cutting-edge cloud technologies and AI-powered solutions, helping customers maximize their Microsoft investments.

The ideal candidate will bring strong technical knowledge in Windows systems, mobile device management, and cloud services. This position offers excellent growth opportunities, allowing you to develop deep technical expertise while building valuable relationships across Microsoft's global organization. You'll be part of a team that values innovation, collaboration, and continuous learning.

Benefits include comprehensive healthcare, educational resources, and work-life balance through generous time-off policies. The role combines technical challenge with meaningful impact, making it ideal for those passionate about technology and customer success. Join Microsoft's mission to empower global digital transformation while growing your career in a supportive, innovative environment.