Technical Support Engineering - Intune

Microsoft's Customer Service & Support (CSS) organization is seeking a Technical Support Engineer specializing in Intune to join their Security, Compliance, Identity and Management (SCIM) team. This role offers a unique opportunity to work with Microsoft's enterprise security and management solutions, helping customers protect their data and secure their environments. The position allows for 100% remote work, offering exceptional flexibility.

As a Technical Support Engineer, you'll be part of a global team of over 18,000 employees in the Customer Experience & Success organization. You'll play a crucial role in troubleshooting and resolving complex technical issues, collaborating with cross-functional teams, and contributing to product improvements through direct customer feedback.

The ideal candidate will bring strong technical expertise in IT support or consulting, excellent problem-solving abilities, and strong communication skills in both Japanese and English. This role offers significant growth opportunities, allowing you to develop deep technical expertise while working with cutting-edge enterprise technologies.

Microsoft offers a comprehensive benefits package and fosters an inclusive culture where diversity is valued. The company's mission to empower every person and organization on the planet to achieve more is reflected in their approach to customer support and employee development. This role represents an excellent opportunity to join a leading technology company while making a meaningful impact on customer success.