Technical Support Engineering - Windows Performance

Microsoft's Customer Service & Support (CSS) team is seeking a Technical Support Engineer specializing in Windows Performance. This role involves deep technical troubleshooting of Windows platform issues, working directly with customers and collaborating with development teams globally. The position offers up to 100% work-from-home flexibility and is part of Microsoft's larger mission to empower global digital transformation.

The role combines technical expertise with customer service, requiring skills in performance analysis, system debugging, and effective communication. You'll work with cutting-edge technology, handle complex technical issues, and have opportunities to influence product development through direct feedback to engineering teams.

As part of the Customer Experience & Success organization with over 17,000 employees worldwide, you'll join a team focused on delivering exceptional customer experiences. The position offers comprehensive benefits, continuous learning opportunities, and a chance to work with Microsoft's latest AI technology and innovations.

This role is ideal for someone with a strong technical background who enjoys problem-solving and wants to develop expertise in Windows platforms while working with enterprise customers. The position offers significant growth potential and the opportunity to become a subject matter expert in Microsoft technologies.