IT Support Engineer

MMR Research Worldwide LTD is seeking a dedicated IT Support Engineer to join their team in a vital role supporting their Distilleries business. This position requires a tech-savvy problem solver who will be responsible for ensuring the efficient functioning of systems, providing helpdesk support, and implementing technical solutions for both on-premise and cloud-based infrastructure.

The role involves working 40 hours per week (9 AM to 5:30 PM), including one weekend per month, with some flexibility required for urgent queries and after-hours support. The ideal candidate will be self-driven, analytical, and passionate about delivering exceptional IT solutions.

Key responsibilities include managing day-to-day IT support, ensuring system reliability and security, maintaining helpdesk operations, and overseeing disaster recovery processes. The position requires expertise in Microsoft 365 suite, Windows Server environments, and various networking technologies.

MMR offers a supportive work environment with competitive benefits, including comprehensive training opportunities and ample holiday allowance. This role presents an excellent opportunity for a technical professional looking to contribute to a global business while developing their skills in a dynamic environment.

The successful candidate will play a crucial role in enhancing the efficiency of IT services across the organization, working closely with the System Admin team to implement innovative solutions and maintain high-quality technical support standards. If you're passionate about IT support and ready to take on a challenging role in a growing company, this position offers excellent prospects for professional growth and development.