IT Support Engineer II

MMR Research Worldwide LTD is seeking an IT Support Engineer II to join their team in a hybrid work arrangement based in London. This role is integral to maintaining and supporting the company's IT infrastructure and systems. The position requires expertise in Microsoft 365 and various Microsoft products, along with ITIL certifications. The successful candidate will be responsible for providing global IT support, working from the London Bridge office at least 3 days per week. This role offers an opportunity to work with a research-focused organization while delivering essential IT support services. The position requires someone with demonstrated experience in global IT support and strong technical capabilities in managing enterprise systems. The role demands a combination of technical expertise and excellent support skills to maintain and enhance the company's IT operations.