Customer Engineer, Commerce Media

Moloco is seeking a Customer Engineer for their Commerce Media team to be a trusted technical advisor for clients. This role involves partnering with Business Development and Product/Engineering teams to help retail media platform owners build in-house advertisement businesses using Moloco Commerce Media (MCM), a machine learning-powered AdTech solution.

Key responsibilities include:

• Providing guidance on platform integration, optimization, and troubleshooting
• Understanding clients' business objectives and offering tailored technical solutions
• Supporting pre-sales activities with product demonstrations and technical consultations
• Leading technical implementation projects
• Conducting training sessions and workshops
• Identifying opportunities for process improvement and product innovation

The ideal candidate should have:

• 5+ years of professional experience in cloud, software, or machine learning domains
• 3+ years in technical field roles within the retail or AdTech industry
• 2+ years of hands-on implementation or architecture design experience
• Strong technical and problem-solving skills
• Experience in the AdTech industry, preferably with ad-serving platforms or programmatic advertising
• Excellent communication skills for both technical and non-technical audiences
• Ability to work autonomously and effectively with cross-functional stakeholders

Moloco offers a comprehensive benefits package and values diversity, inclusion, and belonging in their workforce. They are headquartered in Silicon Valley with offices worldwide, including Seoul. This role presents an exciting opportunity to contribute to a fast-growing company at the forefront of machine learning and performance marketing.