Senior Customer Engineer, Commerce Media

Moloco is seeking a Senior Customer Engineer for their Commerce Media team. This role is part of the Customer Engineering (CE) team, which partners with Business Development and Product/Engineering teams to be trusted technical advisors for Moloco's clients. The successful candidate will help retail media platform owners build in-house advertisement businesses using Moloco Commerce Media (MCM), a machine learning-powered AdTech solution.

Key responsibilities include:

• Serving as a trusted technical advisor for clients
• Providing guidance on platform integration, optimization, and troubleshooting
• Understanding clients' business objectives and challenges
• Collaborating with BD teams on pre-sales activities
• Leading technical implementation projects
• Conducting training sessions and workshops
• Identifying opportunities for process improvement and product innovation

The ideal candidate should have:

• 8+ years of professional experience in cloud, software, or machine learning domains
• 5+ years in technical field roles in the retail or AdTech industry
• 3+ years of hands-on implementation, architecture design, or consulting experience
• Strong technical and problem-solving skills
• Experience in the AdTech industry
• Excellent communication skills for both technical and non-technical audiences

Moloco offers a comprehensive benefits package and values diversity, inclusion, and belonging in their workforce. The company is headquartered in Silicon Valley with offices worldwide and has been recognized for its rapid growth and positive work environment.