Find MongoDB Senior Software Engineer software engineering jobs

MongoDB is a leading database platform empowering innovators to create, transform, and disrupt industries through software and data.

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure.

As an Escalation Engineer at MongoDB, you'll be at the forefront of problem-solving with key customers on our most visible and escalated issues. You'll combine deep product knowledge and expertise across multiple domains, polished technical communications, and exceptional account leadership to rapidly develop customer confidence and positive outcomes. This role involves clear presentation of complex technical details, authoritative guidance and recommendations, and timely, effective solutions.

Key responsibilities include:
- Working alongside our largest customers, solving complex issues
- Resolving questions on architecture, performance, recovery, security, and more
- Being an expert resource on running MongoDB at scale
- Advocating for customers' needs and collaborating with product management and development teams
- Contributing to internal projects, including software development of support tools
- Mentoring new team members and building knowledge of new product lines

Requirements:
- 7+ years of relevant experience
- Strong team partnerships and ability to work across multi-functional teams
- Deep experience in working with customers in escalated situations
- Excellent communication and account leadership skills
- Proficiency in coding/scripting in languages like Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go
- Strong systems engineering and troubleshooting experience
- Storage engineering experience
- Experience with building and maintaining mission-critical production database systems

This role offers the opportunity to work with cutting-edge technology, solve complex problems, and make a significant impact on MongoDB's success and customer satisfaction. Join us in changing the way people think about databases and help shape the future of data management.

Join MongoDB as an Escalation Engineer to solve complex issues, support key customers, and drive innovation in database technology.

Escalation Engineer

MongoDB is the leading developer data platform and the first database provider to IPO in over 20 years.

MongoDB, the leading developer data platform, is seeking a Technical Services Engineer with expertise in Lucene/Solr/Search technologies. This role is part of the Technical Services team, which works 24/7 to ensure MongoDB deployments are running optimally. The ideal candidate will have 5+ years of relevant experience, including 3+ years in search technologies, and a strong background in database administration and performance tuning.

Key responsibilities include supporting strategic customers, resolving complex technical issues, developing troubleshooting methodologies, and acting as a subject-matter expert for Atlas Search and Vector Search products. The role requires excellent analytical and communication skills, as well as the ability to translate technical concepts for customers.

This position offers the opportunity to work with cutting-edge database technologies, contribute to product improvement, and mentor junior engineers. MongoDB provides a supportive culture with benefits such as fertility assistance and generous parental leave.

Join MongoDB in Toronto and be part of a team transforming industries and empowering developers to build amazing applications used every day. This role is perfect for those passionate about big data, web-scale systems, and solving complex technical challenges in a dynamic, customer-focused environment.

Senior Technical Services Engineer role at MongoDB, specializing in search technologies, supporting Atlas Search and Vector Search products in Toronto.

MongoDB Senior Software Engineer Software Engineering Jobs

Find MongoDB Senior Software Engineer software engineering jobs